What Real User Monitoring Measures#

Real User Monitoring (RUM) collects performance and behavior data from actual users interacting with your application in their real browsers, on their real networks, with their real hardware. Unlike synthetic monitoring, which tests a controlled scenario from a known location, RUM captures the full spectrum of user experience – including the user on a slow 3G connection in rural Brazil using a 4-year-old phone.

RUM answers questions that no amount of server-side monitoring can: How fast does the page actually load for users? Which JavaScript errors are users hitting in production? Where do users abandon a workflow? Which geographic regions experience worse performance?