The Manual-to-Automated Progression#

Not every runbook should be automated, and automation does not happen in a single jump. The progression builds confidence at each stage.

Level 0 – Tribal Knowledge: The procedure exists only in someone’s head. Invisible risk.

Level 1 – Documented Runbook: Step-by-step instructions a human follows, including commands, expected outputs, and decision points. Every runbook starts here.

Level 2 – Scripted Runbook: Manual steps encoded in a script that a human triggers and monitors. The script handles tedious parts; the human handles judgment calls.