Pipeline Observability: CI/CD Metrics, DORA, OpenTelemetry, and Grafana Dashboards

Pipeline Observability#

You cannot improve what you do not measure. Most teams have detailed monitoring for their production applications but treat their CI/CD pipelines as black boxes. When builds are slow, flaky, or failing, the response is anecdotal – “builds feel slow lately” – rather than data-driven. Pipeline observability turns CI/CD from a cost center you tolerate into infrastructure you actively manage.

Core CI/CD Metrics#

Build Duration#

Total time from pipeline trigger to completion. Track this as a histogram, not an average, because averages hide bimodal distributions. A pipeline that takes 5 minutes for code-only changes and 25 minutes for dependency updates averages 15 minutes, which describes neither case accurately.