Observability Stack Troubleshooting: Diagnosing Prometheus, Alertmanager, Grafana, and Pipeline Failures

“I’m Not Seeing Metrics” – Systematic Diagnosis#

This is the most common observability complaint. Work through these steps in order to isolate where the pipeline breaks.

Step 1: Is the Target Being Scraped?#

Open the Prometheus UI at /targets. Search for the job name or target address. Look at three things: state (UP or DOWN), last scrape timestamp, and error message.

Status: UP    Last Scrape: 3s ago    Duration: 12ms    Error: (none)
Status: DOWN  Last Scrape: 15s ago   Duration: 0ms     Error: connection refused

If the target does not appear at all, Prometheus does not know about it. This means the scrape configuration (or ServiceMonitor) is not matching the target. Jump to the ServiceMonitor checklist at the end of this guide.

Prometheus and Grafana Monitoring Stack

Prometheus Architecture#

Prometheus pulls metrics from targets at regular intervals (scraping). Each target exposes an HTTP endpoint (typically /metrics) that returns metrics in a text format. Prometheus stores the scraped data in a local time-series database and evaluates alerting rules against it. Grafana connects to Prometheus as a data source and renders dashboards.

Scrape Configuration#

The core of Prometheus configuration is the scrape config. Each scrape_config block defines a set of targets and how to scrape them.

Setting Up Multi-Environment Infrastructure: Dev, Staging, and Production

Setting Up Multi-Environment Infrastructure: Dev, Staging, and Production#

Running a single environment is straightforward. Running three that drift apart silently is where teams lose weeks debugging “it works in dev.” This operational sequence walks through setting up dev, staging, and production environments that stay consistent where it matters and diverge only where intended.

Phase 1 – Environment Strategy#

Step 1: Define Environments#

Each environment serves a distinct purpose:

  • Dev: Rapid iteration. Developers deploy frequently, break things, and recover quickly. Data is disposable. Resources are minimal.
  • Staging: Production mirror. Same Kubernetes version, same network policies, same resource quotas. External services point to staging endpoints. Used for integration testing and pre-release validation.
  • Production: Real users, real data. Changes go through approval gates. Monitoring is comprehensive and alerting reaches on-call engineers.

Step 2: Isolation Model#

Decision point: Separate clusters per environment versus namespaces in a shared cluster.

Choosing a Service Mesh: Istio vs Linkerd vs Consul Connect vs No Mesh

Choosing a Service Mesh#

A service mesh moves networking concerns – mutual TLS, traffic routing, retries, circuit breaking, observability – out of application code and into the infrastructure layer. Every pod gets a proxy that handles these concerns transparently. The control plane configures all proxies across the cluster.

The decision is not just “which mesh” but “do you need one at all.”

Do You Actually Need a Service Mesh?#

Many teams adopt a mesh prematurely. Before evaluating options, identify which specific problems you are trying to solve:

Cilium Deep Dive: eBPF Networking, L7 Policies, Hubble Observability, and Cluster Mesh

Cilium Deep Dive#

Cilium replaces the traditional Kubernetes networking stack with eBPF programs that run directly in the Linux kernel. Instead of kube-proxy translating Service definitions into iptables rules and a traditional CNI plugin managing pod networking through bridge interfaces and routing tables, Cilium attaches eBPF programs to kernel hooks that process packets at wire speed. The result is a networking layer that is faster at scale, capable of Layer 7 policy enforcement, and provides built-in observability without application instrumentation.