Pipeline Observability#

You cannot improve what you do not measure. Most teams have detailed monitoring for their production applications but treat their CI/CD pipelines as black boxes. When builds are slow, flaky, or failing, the response is anecdotal – “builds feel slow lately” – rather than data-driven. Pipeline observability turns CI/CD from a cost center you tolerate into infrastructure you actively manage.

Core CI/CD Metrics#

Build Duration#

Total time from pipeline trigger to completion. Track this as a histogram, not an average, because averages hide bimodal distributions. A pipeline that takes 5 minutes for code-only changes and 25 minutes for dependency updates averages 15 minutes, which describes neither case accurately.

Agent Debugging Patterns#

When an agent produces a wrong answer, the question is always the same: why did it do that? Unlike traditional software where you read a stack trace, agent failures are buried in a chain of LLM decisions, tool calls, and context accumulation. Debugging agents requires specialized observability that captures not just what happened, but what the agent was thinking at each step.

Tracing Agent Decision Chains#

Every agent action follows a decision chain: the model reads its context, decides which tool to call (or whether to respond directly), processes the result, and decides again. To debug failures, you need to see this chain as a structured trace.

Trace, Span, and Context#

A trace represents a single request flowing through a distributed system. It is identified by a 128-bit trace ID. A span represents one unit of work within that trace – an HTTP handler, a database query, a message publish. Each span has a name, start time, duration, status, attributes (key-value pairs), and events (timestamped annotations). Spans form a tree: every span except the root has a parent span ID.

The Decision Landscape#

Log management is deceptively simple on the surface – applications write text, you store it, you search it later. In practice, every decision in the log pipeline involves tradeoffs between cost, query speed, retention depth, operational complexity, and correlation with other observability signals. This guide provides a framework for making those decisions based on your actual requirements rather than defaults or trends.

Structured Logging: The Foundation#

Before choosing any aggregation tool, standardize on structured logging. Unstructured logs are human-readable but machine-hostile. Structured logs are both.

What OpenTelemetry Is#

OpenTelemetry (OTel) is a vendor-neutral framework for generating, collecting, and exporting telemetry data: traces, metrics, and logs. It provides APIs, SDKs, and the Collector – a standalone binary that receives, processes, and exports telemetry. OTel replaces the fragmented landscape of Jaeger client libraries, Zipkin instrumentation, Prometheus client libraries, and proprietary agents with a single standard.

The three signal types:

• Traces: Record the path of a request through distributed services as a tree of spans. Each span has a name, duration, attributes, and parent reference.
• Metrics: Numeric measurements (counters, gauges, histograms) emitted by applications and infrastructure. OTel metrics can be exported to Prometheus.
• Logs: Structured log records correlated with trace context. OTel log support bridges existing logging libraries with trace correlation.

The OTel Collector Pipeline#

The Collector is the central hub. It has three pipeline stages:

Setting Up Full Observability from Scratch#

This operational sequence deploys a complete observability stack on Kubernetes: metrics (Prometheus + Grafana), logs (Loki + Promtail), traces (Tempo + OpenTelemetry), and alerting (Alertmanager). Each phase is self-contained with verification steps. Complete them in order – later phases depend on earlier infrastructure.

Prerequisite: a running Kubernetes cluster with Helm installed and a monitoring namespace created.

kubectl create namespace monitoring --dry-run=client -o yaml | kubectl apply -f -
helm repo add prometheus-community https://prometheus-community.github.io/helm-charts
helm repo add grafana https://grafana.github.io/helm-charts
helm repo add open-telemetry https://open-telemetry.github.io/opentelemetry-helm-charts
helm repo update

Phase 1 – Metrics (Prometheus + Grafana)#

Metrics are the foundation. Logging and tracing integrations all route through Grafana, so this phase must be solid before continuing.