Automating Operational Runbooks

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The Manual-to-Automated Progression#

Not every runbook should be automated, and automation does not happen in a single jump. The progression builds confidence at each stage.

Level 0 – Tribal Knowledge: The procedure exists only in someone’s head. Invisible risk.

Level 1 – Documented Runbook: Step-by-step instructions a human follows, including commands, expected outputs, and decision points. Every runbook starts here.

Level 2 – Scripted Runbook: Manual steps encoded in a script that a human triggers and monitors. The script handles tedious parts; the human handles judgment calls.

Building Machine Images with Packer: Templates, Builders, Provisioners, and CI/CD

Building Machine Images with Packer#

Machine images (AMIs, Azure Managed Images, GCP Images) are the foundation of immutable infrastructure. Instead of provisioning a base OS and configuring it at boot, you build a pre-configured image and launch instances from it. Packer automates this process: it launches a temporary instance, runs provisioners to configure it, creates an image from the result, and destroys the temporary instance.

This operational sequence walks through building, testing, and managing machine images with Packer from template creation through CI/CD integration.

CDN and Edge Computing Patterns

CDN and Edge Computing Patterns#

A CDN (Content Delivery Network) caches content at edge locations close to users, reducing latency and offloading traffic from origin servers. Edge computing extends this by running custom code at those edge locations, enabling request transformation, authentication, A/B testing, and dynamic content generation without round-tripping to an origin server.

CDN Cache Fundamentals#

Cache-Control Headers#

The origin server controls CDN caching behavior through HTTP headers. Getting these right is the single most impactful CDN optimization.

Change Management for Infrastructure

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Why Change Management Matters#

Most production incidents trace back to a change. Code deployments, configuration updates, infrastructure modifications, database migrations – each introduces risk. Change management reduces that risk through structure, visibility, and accountability. The goal is not to prevent change but to make change safe, visible, and reversible.

Change Request Process#

Every infrastructure change flows through a structured request. The formality scales with risk, but the basic elements remain constant.

Cloud Behavioral Divergence Guide: Where AWS, Azure, and GCP Actually Differ

Cloud Behavioral Divergence Guide#

Running the “same” workload on AWS, Azure, and GCP does not produce the same behavior. The Kubernetes API is portable, application containers are portable, and SQL queries are portable. Everything else – identity, networking, storage, load balancing, DNS, and managed service behavior – diverges in ways that matter for production reliability.

This guide documents the specific divergence points with practical examples. Use it when translating infrastructure from one cloud to another, when debugging behavior that differs between environments, or when assessing migration risk.

Cloud Migration Strategies: The 7 Rs Framework

Cloud Migration Strategies#

A company does not “migrate to the cloud” – it migrates dozens or hundreds of applications, each with different characteristics, dependencies, and risk profiles. The 7 Rs framework provides vocabulary for per-workload decisions, but selecting the right R requires understanding the application, its dependencies, and the organization’s tolerance for change.

The 7 Rs#

Rehost (Lift and Shift)#

Move the application to cloud infrastructure with minimal changes. A VM on-premises becomes an EC2 instance. OS, application code, and configuration remain the same.

Cloud Vendor Product Matrix: Comparing Cloudflare, AWS, Azure, and GCP

Cloud Vendor Product Matrix#

Choosing between cloud vendors requires mapping equivalent services across providers. AWS has 200+ services. Azure has 200+. GCP has 100+. Cloudflare has 20+ but they are tightly integrated and edge-native. This article maps the services that matter for most applications – compute, serverless, databases, storage, networking, and observability – across all four vendors with pricing, availability, and portability for each.

How to Use This Matrix#

Each section maps equivalent products across vendors, then provides:

Cloud-Native vs Portable Infrastructure: A Decision Framework

Cloud-Native vs Portable Infrastructure#

Every infrastructure decision sits on a spectrum between portability and fidelity. On one end, you have generic Kubernetes running on minikube or kind – it works everywhere, costs nothing, and captures the behavior of the Kubernetes API itself. On the other end, you have cloud-native managed services – EKS with IRSA and ALB Ingress Controller, GKE with Workload Identity and Cloud Load Balancing, AKS with Azure AD Pod Identity and Azure Load Balancer. These capture the behavior of the actual platform your workloads will run on.

Converting kubectl Manifests to Terraform: From Manual Applies to Infrastructure as Code

Converting kubectl Manifests to Terraform#

You have a working Kubernetes setup built with kubectl apply -f. It works, but there is no state tracking, no dependency graph, and no way to reliably reproduce it. Terraform fixes all three problems.

Step 1: Export Existing Resources#

Start by extracting what you have. For each resource type, export the YAML:

kubectl get deployment,service,configmap,ingress -n my-app -o yaml > exported.yaml

For a single resource with cleaner output:

Cross-Border Data Transfer: SCCs, Adequacy Decisions, Transfer Impact Assessments, and Technical Safeguards

Cross-Border Data Transfer#

Moving personal data across national borders is routine in distributed systems — a European user’s request hits a CDN edge in Frankfurt, the application runs in us-east-1, logs ship to a monitoring SaaS in the US, and backups replicate to ap-southeast-1. Each of these data movements is a cross-border transfer that may require legal justification and technical safeguards.

GDPR is the most impactful framework for cross-border transfers, but similar requirements exist in Brazil (LGPD), Canada (PIPEDA), South Korea (PIPA), Japan (APPI), and others. This guide focuses on GDPR as the reference model because most other frameworks follow similar principles.